“Wellness-Week” or “us” ”or “we” refers to the following company, its employers, owners and/or instructors : HOMEBOY SAS.
By confirming his pre-booking on the Site the Participant agrees to the present Terms and Conditions.
The Participant shall be 18 years old or over.
The Participant shall be obliged to produce a doctor’s certificate no more than 60 days old confirming the absence of any contra-indication with respect to the Program (the Services of each Program being described on the Site).
To confirm the Participant’s place on our Wellness-Week the full Fee must be paid upon pre-booking.
We always do our best to ensure your Program is executed as originally booked but in some cases this is not always possible. In the case where Wellness-Week would have to alter the content of the Program due to certain factors including but not limited to the weather and physical fitness of the Participant, Wellness-Week will offer the Participant the choice between accepting an alternative activity or being reimbursed for the cancelled activity (without prejudice to the Participant’s ability to implement the rights at his disposal regarding the termination of the contract). This also applies to specific program inclusions whereby the expert, trainer or therapist is not available are subject to variation, cancellation and availability, and to all tours and excursions included within your holiday, as these are out of our control and subject to changes by the respective local tour companies. We will always do our best to find you an alternative tour or solution if one is available.
In the absence of any medical certificate proving the absence of contra-indication with respect to the Services included in the Program”, the Participant shall be asked to sign a medical disclaimer form on arrival date. The medical certificate shall mention that there is no contra-indication with respect to sport activites and care Services included in the Program, or shall mention any relevant contra-indication. Some treatments which form part of the Program are not suitable for pregnant women. Therefore, the Participant, if pregnant, must inform Wellness-Week of her pregnancy at the latest before the beginning of the Services, in order for Wellness-Week to be able to adapt the Program accordingly, with Participant’s consent.
All pre-bookings are provisional and are only confirmed once the Fee has cleared in Wellness-Week bank, with will be confirmed by Wellness-Week booking. Wellness-Week reserves the right to decline any booking for legitimate reasons, such as previously unpaid services or inappropriate behavior in a previous Program. If full payment is not received by 5 days after pre-booking we reserve the right to cancel your the pre-booking.
Right of withdrawal
You have a period of fourteen (14) calendar days from booking of the Services to exercise your right of withdrawal without any reasons and without paying penalties.
To use your right of withdrawal, you must notify your withdrawal by an unambiguous declaration. To this end, you will fill in the withdrawal form available here. We shall acknowledge receipt thereof.
If the conditions for exercising the right of withdrawal are met, the total amount of the order will be refunded to you. This refund will take place within fourteen (14) days from the date we are informed of your decision to withdraw your order.
If you use your right of withdrawal when the performance of the services has started, pursuant to your request, before the end of the 14-day withdrawal period, you will have to pay an amount corresponding to the Services rendered until we receive your notice of withdrawal. This amount will be proportionate to the total price of the Service agreed in the contract. If the total price is excessive, the appropriate amount is calculated on the basis of the market value of the supplied Services.
The Participant may make its payment by using his/her bank or credit-card details, (Visa, Mastercard, American Express, Diners Club etc. according to the hotel selected), PayPal services, bank transfer, by check. The Participant may also make a cash payment up to € 1,000 (or up to € 15,000 if the Participant has its tax domicile out of France). Full payment is debited on reservation.
For cash payments and payment by check, the Participant shall contact us by email or by phone, in order to validate the pre-booking.
Neither Wellness-Week nor any of its directors, employees or agents will be liable for any loss or damage to any personal property or vehicle belonging to the Participants during the course of their stay at the Wellness-Week villa/holiday. Wellness-Week is not responsible for expenses incurred in preparation for any cancelled trips, such as airline tickets, or for costs incurred due to travel delays, flight cancellation or illness.
Wellness-Week retains all copyright licence rights and sole exclusive ownership of the information, photographs and material displayed on its Site. The material may not be modified, copied or used in any other way.
“Wellness-Week” use your Personal Information only for providing and improving the “site”. By using the “site”, you agree to the collection and use of information in accordance with this policy. While using our “site”, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you.
Your personal data (hereinafter the “Data”) collected our website is processed automatically under our responsibility.
The Data is processed for the purposes of handling the order, create anonymous statistics, and improving the Services and information that we send to you.
Such data may also be transmitted to our partners or suppliers, such as those responsible for filling the services and orders for the purpose of managing, performing, treating and payment of such.
The User is entitled to a right to access, correct and – where legitimate – contest the processing of the Data concerning it; these rights may be exercised by writing to the following email address: firstname.lastname@example.org.
Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our “ site”.
Our Services are guaranteed by an insurance contract with the following insurance company: […]
Law and Jurisdiction
These terms and conditions shall be governed and construed in accordance with the French law.
You have the possibility to contact the following mediator: le Centre de médiation et d’arbitrage de la chambre de commerce et d’industrie de Paris (CMAP).
You may also use the ODR platform (Online Dispute Resolution), accessible by clicking on the following link: Platform RLL